Tip: It won't hurt to ask for certain freebies from the SM department store if you are aggrieved due to poor service or misinformation.
On Friday, 15 Feb. 2013 I bought a total of over $100 in clothes and other items for me and the wife to avail of the Valentine's Weekend Sale that should've totalled to about 35%.
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| SM City Olongapo |
On Friday, 15 Feb. 2013 I bought a total of over $100 in clothes and other items for me and the wife to avail of the Valentine's Weekend Sale that should've totalled to about 35%.
Unfortunately, two department managers made the costly mistake of giving me the wrong info that lost for me a small percentage of the promised discount.
After a long apology from management, I insisted that they compensate me for my troubles. They were hesitant at first until I told them that I'm not paying for any of the items.
Management relented and gave me a coupon for a free box of 12 brownies worth $10, discount coupons, extra raffle tickets (which management staff completed at my behest) and full management assistance for the rest of my shopping walk around. Yeah, I guess you could say they made the shopping experience and the hassle worthwhile.
After a long apology from management, I insisted that they compensate me for my troubles. They were hesitant at first until I told them that I'm not paying for any of the items.
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| My beautiful wife |
Management relented and gave me a coupon for a free box of 12 brownies worth $10, discount coupons, extra raffle tickets (which management staff completed at my behest) and full management assistance for the rest of my shopping walk around. Yeah, I guess you could say they made the shopping experience and the hassle worthwhile.
It was so good, I ended up spending $500 in the three-day span that covered the sale period. In the end, one of those raffle tickets won me a 50-inch flat screen TV. Yeah, I'm that blessed.
About The Author
Victor Dela Casa is a Filipino-Canadian who spent over a decade working as a business professional in Canada. Worked in IT, finance, marketing, international trade, public service, project management and the maritime industry. Degree in Economics from the University of the Philippines and Honours Diploma from Eastern College. Currently based in the Philippines and working as a professional writer for a multi-national business processes firm.
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